We are here to help your business grow
From designing your professional website and building your brand, to improving your performance and completing your mission, Complete Business is your perfect business development partner.
We are here to support your business to grow and maximise your potential with our complete range of services.
Our Vision
Our vision is for a more equal, more sustainable and more prosperous future for everybody. To achieve this, we want SMEs to hold the lion’s share of all UK contracts.
SMEs are the core of a healthy economy, they drive growth, provide jobs and deliver value to the community, but quite often the procurement system lets us down. It can be complicated, discriminatory and geared towards big business where commissioning authorities see less risk. However, SMEs will often provide better quality of service and deliver a contract to a higher standard than larger competitors.
Our Mission
This includes having a strong brand and a powerful website; a place to showcase what you do, how you help your customers and share case studies and testimonials of what you have achieved in the past.
Our Values
DO THE RIGHT THING
ATTEND TO THE DETAILS
ENABLE SUCCESS
BE TENACIOUS
USE YOUR INITIATIVE
ELEVATE OTHERS
We use them every day to guide how we work, who we work with, and why we do what we do.
Experience
Complete Business has a demonstrable track record of delivering successful business growth services to public and private sector organisations for 9 years. In doing so, the company has developed a unique understanding of small business requirements, delivering results that improve performance, simplify processes and drive down costs. Our experience ranges from working with individual SMEs and franchisees to build their online presence, to working with group companies and public sector organisations in advisory roles.
Meet The Team
Tony Murphy
Growth Expert
Tony has facilitated the success of small businesses across a breadth of industries by combining big-picture strategic thinking with attention to detail, focusing on the problem that needs solving and client management. His experience means he can identify pain points and ways to remove them whilst understanding the need to establish rapport, so that the client develops trust, which is crucial to succeed.
Philip Laughlin
Growth Expert
The key skills Philip brings to our clients include ensuring that contract objectives and design work packages are delivered to time and budget, managing and reporting on project plans, agreeing task specifications, timings and costs in line with budget and the regular tracking of outcomes and outputs to ensure projects are high-quality and meet customer expectations.
Sharon Slade
Marketing Manager
Sharon Slade BA (Hons) is an experienced insight-led marketing professional with over 23 years’ experience within a variety of industries. She has worked with Internationally recognised leisure brands e.g. Warner Leisure, Butlins, Haven, to lead on direct marketing and loyalty programs, acquisition and trade marketing, through to database management and customer insights.
With Complete Business, Sharon now supports a variety of SME businesses with their marketing, which includes, but is not limited to the development & implementation of a Marketing Strategy, the development, implementation and analysis of Marketing Plans, insights, copywriting, digital marketing and database management.
Charlie Brown
Multimedia Producer
Charlie has a wealth of online and offline experience and is excellent at producing high-quality designs, alongside being a professional web designer, photographer, and videographer. He is adept at communicating key design information to different stakeholders in multiple languages,
paying great attention to detail and producing quick, accurate and precise work.
Charlie is fully trained and experienced in using extensive software programs and applications to deliver outstanding design results, whilst supporting clients to learn these skills themselves. This experience includes WordPress, HTML5, CSS, the full Adobe Suite in addition to several photography and videography applications.
Jennie Durham
Vision, Mission, Values & Sustainability Champion
Jennie has worked with UK National companies (Altro, RAC) and also built her own franchise business empowering men and women to look and feel their best through colour analysis and personal style development. It is an owner-led business with responsibilities from operational to marketing, reflecting the SMEs we typically work with.
Matthew Smith
Managing Director
Matthew is a Chartered Member of the Royal Town Planning Institute and as such has achieved extensive competency in professional standards, project management, business leadership, including project planning, business growth strategies, compliance, and sales orientation.
In 2023, Matthew led the Complete Tenders team to support over 200 small businesses with business growth projects. Most recently, Matthew worked alongside 40+ SME health and social care businesses to successfully deliver growth programs that supported their development into the NHS and Local Authority sectors. He has a deep understanding of SMEs and how marketing and design play a pivotal role in a business’s success.
